Privacy Policy

1. Introduction

PawSpy ("we", "us", "our") is operated by Stackwood Services. This Privacy Policy explains how we collect, use, store, and share information when you use our pet tracking service.

2. Information We Collect

We collect the following types of information:

• Account Information: Username, password (encrypted), recovery code (encrypted)
• Pet Profile Data: Pet name, pet photos
• Sighting Data: Location descriptions, timestamps, reporter names, sighting photos
• Comments: Author names, comment text, timestamps
• Technical Data: IP addresses, browser type, device information, cookies
• Push Notification Data: Device subscription tokens (if enabled)

3. How We Use Your Information

We use collected information to:

• Provide and maintain the pet tracking service
• Display pet profiles, sightings, and comments publicly
• Authenticate users and manage accounts
• Send push notifications (if enabled by user)
• Improve and optimize the Service
• Respond to support requests

4. Public Nature of Data

IMPORTANT: All content you upload is PUBLIC.

Anyone with access to your pet's tracker link can view:

• Pet name and photos
• All sighting locations, times, and photos
• All comments and messages
• Pet status updates

Privacy Protection: User names (reporters, commenters) are anonymized for preview users who access the tracker via preview links. Only logged-in users with direct access can see real user names. However, pet names and all photos remain fully public and visible to everyone.

Do NOT upload sensitive personal information, private photos, or confidential data. All images uploaded are publicly accessible and not anonymized.

5. Data Storage

Your data is stored in secure cloud databases and cloud storage services. Data may be stored on servers located in various countries. We implement reasonable security measures but cannot guarantee absolute security.

6. Data Sharing

We do not sell your personal information. We may share data with:

• Public Users: All content is publicly accessible via tracker links
• Service Providers: Third-party cloud hosting and infrastructure providers
• Legal Requirements: If required by law or to protect our rights

7. Cookies and Tracking

We use localStorage to store authentication tokens and user preferences. We do not use third-party advertising cookies. Your browser may send standard technical information (IP address, user agent) when accessing the Service.

8. Data Retention

We retain your data for as long as your account is active. Content may remain visible even after account deletion unless you specifically request removal. Contact us at support@pawspy.xyz to request data deletion.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent

To exercise these rights, contact us at support@pawspy.xyz

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.

11. International Users

If you access PawSpy from outside New Zealand, your data may be transferred to and stored in countries with different data protection laws. By using the Service, you consent to this transfer.

12. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR including data portability and the right to lodge complaints with supervisory authorities. Our legal basis for processing is your consent and contractual necessity.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or requests, contact us at: support@pawspy.xyz